Job: IS-U CRM Techno/Functional

Return to Job Opportunities page

Job Title IS-U CRM Techno/Functional
Type Contract

Matrix Staffing Group is a SAP Recruiting firm with clients across North America. We are a preferred Vendor at Saskpower – Saskatchewan’s Power and Utilities provider; and they have asked us to provide them with an CRM ISU – Techno-Functional Resource to work in the team for their ISU Bill Re-Design Initiative in Regina.  For more information please contact a resource manager at 403-313-8994 or email


This positions is for an SAP CRM ISU Techno-Functional in the SAP CR&B team.  The successful candidate will be working with the Bill Redesign initiative, to contribute to the entire IS-U delivery team.


Preference is for Techno-Functional CRM resource.


Requirement is to adapt and be flexible to support delivery of multiple items concurrently. This Role may also include CRM development, testing, configuration as required.

* Preference for ON-site resources at the SaskPower offices in Regina, SK.  minimum 75% on-site at SaskPower is highly desired.   Work schedule is Monday to Friday, 8 am to 5 pm. The role is planned for 12 months with a possibility of extension.

Position Responsibilities:

The successful candidate(s) will be working with the Bill Redesign initiative, provide development and related support, maintenance, research and development of the SAP System.

  • SAP CRM module Configuration/Development experience
  • Understanding of other areas of SAP IS-U including Account Management (FI-CA), Device Management (DM) and SAP- ISU- Billing
  • Understanding of the meter to cash process
  • Plan, analyze, design, develop, guide technical resources, implement, maintain and support SAP system changes, enhancements and new initiatives as a SAP CRM specialist, SAP Operations Department delivers ongoing maintenance support, system improvements, and project delivery to solve complex business problems.
  • Consult and assist the business in the evaluation, development and implementation of business processes and business requirements relating to SAP functionality and perform SAP configuration changes to improve business procedures.
Position Qualifications:
  • Degree / Diploma in Computer Science, Business Administration or related equivalent
  • Minimum of 5 -7 years SAP CRM module Configuration/Development experience
  • 5– 7 years relevant SAP experience including implementation, upgrade, support and maintenance experience, business experience etc.
  • SAP CRM (Customer Relationship Management) hands on experience in role of a Functional Resource.
  • SAP CRM – Functional and technical / developer experience.
  • Familiarity with SAP CRM, Relational database concepts, SAP Solution Manager
  • ChaRM
  • IS-U experience (FI-CA, Billing, Device Management)
  • Experience in preparing training documentation & user manuals
  • Meter to Cash process in SAP Utilities
  • Familiarity with Utilities industry processes in large organization
  • Good communication skills
Location: Regina, SK
Available: Mar 2020
Salary: Hourly – All-Inclusive
Apply: Please send your resume and contact details to: